Controlled Plating Technologies, Inc.

Standard Terms & Conditions of Sale

1.  Introduction.  It is generally recognized that even after employing all the science known to us and capable men with years of training, there still remain variables in the electroplating and metal finishing industries.  Therefore, in order to avoid misunderstandings, Controlled Plating Technologies, Inc. (“CPT”) is restating the following Terms and Conditions. 

2.  Parties.  You (“Customer”), by placing this order, hereby acknowledge and accept the following terms and conditions and acknowledge that these terms and conditions apply to all sales with CPT.

3.  Description of Services.  CPT shall provide electroplating and metal finishing services for Customer.  If Customer plating specifications require that specific chemistry be used, CPT may choose to substitute the specified chemistry product with another product that CPT reasonably determines to be equivalent or superior to the product specified by the Customer.

4. Quotations. Price quotations are open for acceptance no longer than ninety (90) days from the date of issuance.  After ninety (90) days), prices and terms are subject to change without notice unless otherwise specified. Engineering changes will require a new quote.

5. Acceptance. Customer accepts this Agreement by: (a) executing a separate agreement with CPT, incorporating these terms and conditions, or (b) delivering to CPT a purchase order for Products and/or Services with quantities and delivery dates acceptable to CPT; or (c) accepting delivery of the Products and/or Services; or (d) paying the price for the Products and/or Services, whether prior to delivery or not, as agreed to by CPT and Customer and/or set forth in the Agreement.

6.  Price Terms

(a)  Part Price.  Customer agrees to pay the Part Price for each individual part as detailed in the quotation and Agreement (“Part Price”).

(b)  Modified Part Price.  Except as indicated in Paragraph (4) above, the Part Price for any part is subject to change at any time in the sole discretion of CPT.  CPT shall be under no obligation to continue to process parts at the agreed Part Price.  In the event that CPT elects to modify the Part Price, CPT shall provide Customer written notice (by U.S. Mail, E-mail, Common Carrier, or Facsimile) (“Written Notice”) ten (10) calendar days prior to the imposition of a Modified Part Price.  The Written Notice shall indicate the part number(s) for which the Part Price is subject to modification, state the new Modified Part Price for each part (“Modified Part Price”), and state the date that the Modified Part Price will be imposed (the “Modified Price Date”).  If proper notice is given to Customer, any parts processed after the Modified Price Date shall be subject to the Modified Part Price.  Customer, by delivering any additional parts for processing by CPT or by accepting delivery of any goods from CPT that were processed after the Modified Price Date, shall be deemed to accept the Modified Part Price.  If Customer wishes to contest the Modified Part Price, they must provide Written Notice to CPT prior to the Modified Purchase Date. 

(c)  Part Price for New Orders and Parts.  Customer and CPT acknowledge that, due to the nature of the metal finishing industry, new parts are frequently shipped to CPT prior to any discussion concerning the price term for such new parts.  In such a case, CPT and Customer shall execute a new agreement stating the part number(s) and the part price(s) for each new part.  In the event that CPT and Customer cannot agree on a Part Price for new or additional parts, CPT shall have the right to cease processing any new parts for which the parties have failed to agree on a price term.  In no event shall the part price for a previously quoted part be construed to apply to a distinct and different part for which the parties have been unable to agree on a price term.

(d)  Fixed Price.  Where Customer and CPT cannot agree on a price term for a new part, and where CPT has already processed the parts in question, and where Customer has accepted delivery of those parts, a price shall be fixed by CPT in good faith at CPT’s sole discretion (the “Fixed Price”).  In the event that Customer is notified of the Fixed Price (through invoice from CPT or by Written Notice) and Customer continues to ship those parts to CPT for processing, the Customer shall waive its right to contest the Fixed Price for any goods processed after the date of such notice/ invoice informing Customer of the Fixed Price set by CPT.  These Fixed Price procedures shall not apply to any parts for which Customer and CPT have a written terms agreement which details the part price.

(e)  Surcharges.  CPT may assess surcharges for non-standard services, including but not limited to minimum order value, expediting or reduced lead-time, documentation fee for excessive Customer paperwork or procedures, administrative fees, storage fees, and/or packaging fees.

(f)  Termination.  Except as indicated in Paragraph (4) above, CPT shall be under no obligation to continue to process parts at the agreed Part Price, Modified Part Price, or Fixed Price.  In the event that CPT elects to terminate the Agreement, CPT shall provide Customer Written Notice of such election ten (10) days prior to the date of termination of service.  CPT shall not be required to furnish Written Notice if the termination is due to Customer’s failure to make any payment as detailed in section (7) below. 

7. Payment Terms.  For Customers with established credit, terms are net thirty (30) days from the date of shipment. Credit is extended solely at CPT’s discretion and is subject to revocation at any time.  For Customers without established credit, or for any other reason at the sole discretion of CPT, the terms shall be COD. All payments must be in U.S. dollars.  CPT shall have the right of set-off and deduction for any sums owed. If Customer fails to make timely payment, CPT, at its sole option, reserves the right to defer any shipment until such payment is made, or may cancel any or all of the remaining unshipped order.  A service charge in the amount of 1.5 % per month (18% per annum) will be added to all invoices that are sixty (60) days past due as of the tenth day of the month following the due date of the invoice.  Customer shall be liable for all costs and expenses incurred by CPT if Customer fails to perform its obligations pursuant to this Agreement, including, but not limited to, collection costs, attorneys’ fees and expenses, and all other expenses incurred by CPT to collect on any unpaid amount.  CPT shall have a lien on Customer’s property in CPT’s possession until the outstanding balance on the property is satisfied which may extend to property that is subject to an installment contract. CPT’s right shall be considered a security interest under the Uniform Commercial Code and foreclosure thereon shall be in the manner prescribed for security interests in Article 9 of the Uniform Commercial Code.

8. Modification.  None of the terms and conditions contained in this Agreement may be added to, modified, superseded or otherwise altered except by written agreement of the parties.  Terms from Customer are not accepted and do not constitute part of this Agreement unless expressly agreed to in writing by CPT and Customer.  Any change in circumstance in materials, application or product will constitute a modification that shall be approved by Customer and reflected in the final price.

9. Special Orders, Tooling and Racking.  Special orders or accounts may require CPT to stock ample volumes of product to meet production requirements.  Upon termination of a Special Order contract, or inactivity, Customer agrees to purchase the product so ordered, at cost, from CPT.  Special tools, racks and fixtures required for the performance of the work herein described which have been designed and/or built by us shall be and remain our property whether or not the Customer is charged with time and/or material in connection therewith. If Customer requests that CPT utilize customer’s racking in connection with the rendering of goods or services to the Customer, Customer understands and acknowledges that wear and tear on racking is ordinary and replacement of racks is to be expected from time to time.  The Customer therefore agrees to hold Controlled Plating Technologies, Inc. harmless for any such damage to the racks and agrees to waive and release CPT from any claim that CPT has damaged the racking.   

10. Cancellation.  In the event of cancellation of any or all of the order for products and/or services under this Agreement by Customer, Customer shall reimburse CPT for all work completed, work in process and for tooling and engineering expenses incurred in connection with such order, including any lost profit.

11. Force Majeure.  CPT shall not be liable for any delay in or impairment of performance resulting in whole or in part from catastrophic events, labor disruptions, shortages, inability to procure product, supplies or raw materials, severe weather, acts of war, acts of terrorism, accidents, thefts, fires, acts of God, or any other circumstance or cause beyond the control of CPT.  In the event that such occurrences prevent or interfere with CPT’s ability to complete the Agreement, Customer shall accept as full and complete fulfillment of the order such portion of the goods as CPT is able, under the circumstances to procure and deliver in accordance with the same.  The provisions stated in this paragraph are for the sole benefit of CPT and Customer, and confer no rights, benefits or claims upon any person or entity not a party hereto.

12. Risk of Loss.  Notwithstanding any agreement to pay freight or other transportation charges, the risk of loss shall remain with Customer until receipt of the product by CPT, and is then the responsibility of Customer once work is completed.  Title and risk of loss pass to Customer on delivery of the product to the common carrier, or any other person or entity that receives the product for delivery to Customer.  During storage and transportation of Customer’s material and/or merchandise, Customer’s containers, used for delivery to CPT, shall be used for storage and/or reshipment, and any damage resulting therefrom shall be the sole responsibility of Customer.  We shall not, under any circumstances, be considered as an insurer of Customer's material or merchandise and shall not be liable, regardless of cause, for loss by fire, explosion, theft, pilferage, vandalism, casualty or acts of God while such material or merchandise is in CPT’s possession.  Should Customer desire other packaging or containers, CPT will charge for material and handling, only upon receipt of a written order.  Additional charges may be incurred by Customer for repackaging goods to other specifications.  If product is damaged in transit, Customer must file any claim with the carrier and CPT shall have no liability as a result of any damage occurring in transit.

13. Shipping Charges.  Unless agreed otherwise by the parties, Customer hereby agrees to be responsible for any and all costs or charges for freight transfer and delivery of the product. If Customer does not arrange for pickup of finished parts in a reasonable time, the order may incur a warehouse fee. Alternatively, CPT may elect to have the parts delivered to Customer via third-party collect.

14. Limited Warranty and Exclusion.  CPT warrants that the product conforms to Customer’s specifications supplied by Customer, in writing, and that such processing and finishing shall be free from defects in material or workmanship at the time of delivery.  Warranty coverage applies on a case-by case-basis and subject to the following:

(a)  If Customer specifies methods and procedures to be followed, CPT assumes no responsibility for the correctness of such method and procedure or the results due to compliance with said instructions.  In the absence of full disclosure by Customer of the use of material or parts to be processed and finished, CPT assumes no liability for subsequent failures or defects.

(b)  It is due to the nature of the submergent plating process that a small percentage of parts will be lost in the plating tanks.  No claim for shortage in weight, defect or count will be allowed unless made, in writing, within three (3) working days after receipt of product by Customer or the Customer’s consignee to whom it was delivered, provided however, a shrinkage or defective quantity in bulk processing of two (2%), shall be allowed without charge or liability.  CPT shall not be responsible for weight counts or their inspection functions or for merchandise received from third parties on behalf of Customer.

(c)  Metal finishing over anything other than raw, new metal may cause problems with the final finish.  Specifically, previous organic coatings, hot rolled steel, preplating, corrosion, pickling, stripping, polishing compounds, or other, can cause problems with subsequent coatings.  Pre-production samples are recommended but even successful samples do not insure perfect results in production.  CPT will not bear responsibility for these problems.

(d)  In the event that results of metal finishing operations are unsatisfactory due to metal imperfections, changes in grade or composition of materials, manufacturing and/or fabrication imperfections, usages for which the plating or other finishing operation was not reasonably designed, and similar variables over which CPT has no control, Customer will be required to pay the contracted amount for the finishing operation performed.

(e)  If the Customer believes that a coating is defective, Customer must request, complete and remit a return merchandise authorization form from CPT (“RMA”).  Upon receipt and acceptance of an RMA, the defective parts may be returned to CPT’s facility for inspection. Should Customer fail to return the Product to CPT for inspection, no warranty claim shall be allowed.  If the defective parts are returned to CPT with a fully executed RMA, CPT will inspect and determine if the coating is defective according to the standards outlined in these Terms and Conditions and other commercially reasonable standards.  If  the coating is determined by CPT to be defective, and if those defects are not the fault of Customer or other third parties, CPT will rework the parts without charge to Customer or, at CPT’s sole option, refund the amount of the purchase price paid to CPT for the products to the extent that the product is damaged or defective.   If the coating is not defective, if the defects are not attributable to the fault of CPT, or if for some other reason the Products are outside of the warranty coverage, then CPT may charge an inspection and sorting fee and/or rework parts and charge customer for plating and additional rework costs. Due to the difficulty of diagnosing the causes of electroplating defects, re-working of the parts by CPT without charge to Customer shall not be construed as an admission that the defects are attributable to the fault of CPT. 

(f)  Product returned to CPT under claim of defect must not be altered structurally or chemically after it was processed by CPT.  Processing or assembly of any such product by Customer or its consignee, or any other party, shall constitute a waiver of this warranty and any liability by CPT.

(g)  CPT hereby disclaims any warranty under this Agreement if the product is subject to abuse, misuse, negligence accident or any other damage, not caused by CPT, or if Customer fails to perform any of its duties under this Agreement.

(h)  CPT reserves the right, at our option, either to reject work or to make an extra charge for finishing any base metal below our agreed standard.

(i)  CPT assumes no responsibility for defective plating or other finish on materials or merchandise previously plated or finished by others.

(j)  Localities may have varying regulations governing sales, construction, installation, and/or use of products for certain purposes. CPT does not guarantee compliance with such regulations and is not responsible for how the product is used.  Before placing and order with CPT, it is the sole responsibility of Customer to review the product application, and any applicable statute, ordinance or other regulation which may govern the use of the product.  It shall be the sole responsibility of Customer to inform CPT, in writing, of any such need for compliance.  CPT shall not be liable for any claim based upon the failure of Customer to comply with this Paragraph.

(k)  No specification with respect to any part of this Agreement shall constitute a warranty, express or implied, against any claims for infringement of patents, copyrights or trademarks.  CPT shall not be responsible to Customer, or any other person or entity, for or on account of any such claim or liability.  Should any party make a claim against CPT under this paragraph, Customer hereby agrees to indemnify CPT for any damages, including attorneys’ fees and expenses, incurred by CPT for defending such claim.

(l)  CPT makes no warranties or representations, express or implied, as to workmanship, performance, quality, durability, fitness for purpose or merchantability for any of the articles we process except as otherwise stated herein.  This disclaimer is for all liability including, but not limited to, consequential, incidental and special damages.  The only warranties applying to such articles are those which are written and are specifically provided by us.  The warranty contained herein is the only warranty applicable to this Agreement.

15.  Waiver.  Except as may be expressly provided in a writing signed by the parties to this Agreement, the failure or delay of either party to this Agreement to insist in any instance on strict performance of any provision of this Agreement shall not be construed as a waiver of that provision or the relinquishment of any rights under that provision in the future, but the provision shall continue and remain in full force and effect.

16. Liquidated Damages.  It is understood and agreed that CPT’s liability, whether in contract, tort, or any other legal theory, under any warranty, in negligence or otherwise, shall not exceed the return of the amount of the purchase price paid by Customer and under no circumstances shall CPT be liable for special, indirect or consequential damages.

17. Indemnification.  Customer agrees that CPT shall not be held liable for, and hereby agrees to indemnify CPT and hold CPT harmless for (1) loss of use resulting from pre-existing damage to Customer’s property while in CPT’s possession, custody or control, (2) demands, claims suits losses, damages, costs and expenses, including attorneys’ fees, arising out of bodily injury to any person or damage to any property caused by or resulting from the sole negligence of Customer or (3) loss resulting from damage to Product due to CPT’s application process. Customer states and warrants that it has sufficiently investigated and approved CPT’s application processes and applications and assumes full responsibility for any alteration or damage to Customer’s product during CPT’s application process. CPT shall reimburse Customer only for damage to Customer’s product due to CPT’s negligence.

18. Severability.  If any provision of this Agreement shall be deemed unenforceable or invalid by operation of law, the remaining parts of this Agreement shall remain in full force and effect.


20.  Uniform Commercial Code Applies.  This agreement shall be governed by, and construed in accordance with the Uniform Commercial Code of the State of Michigan (Mich. Comp. Laws § 440.1101 et. seq.).

21.  Integration.  Customer has thoroughly examined and become familiar with the terms of this Agreement.  Customer’s acceptance of this Agreement or Customer’s delivery of any parts to CPT or the acceptance of any finished parts by Customer shall constitute agreement by Customer to all of this Agreement’s specifications, terms and conditions.  Acceptance of the terms contained herein is expressly conditional to the formation of a contract between CPT and Customer.  Any other paperwork on Customer’s own form(s) containing statements, clauses or conditions modifying, adding to, repugnant to, or inconsistent with the terms in this Agreement are not accepted and do not constitute part of the Agreement between the parties unless expressly agreed to in writing by CPT and Customer.  Similarly, any Customer website, Customer vendor portal, or other Customer electronic terms or conditions or agreements, including but not limited to “click through agreements”, “click wrap agreements”, “click-free agreements”, “browse wrap agreements” (collectively “Electronic Terms”) which contain statements, clauses or conditions modifying, adding to, repugnant to, or inconsistent with the terms in this Agreement are not accepted and do not constitute part of the Agreement between the parties unless expressly agreed to in writing by CPT and Customer.  CPT’s failure to object to Electronic Terms or provisions contained in any communication from Customer shall not be deemed an acceptance of those provisions or as a waiver of the provisions of this Agreement.  None of CPT’s representatives have authority orally to modify, rescind, or revise any of these terms, and these terms constitute the entire agreement of the parties with respect to the subject matter of this Agreement.  Any waiver or revision of the terms of this Agreement to be effective must be in writing and signed by CPT and Customer.


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